| June
30th 2003 |
Sam
is the helpdesk guy here at The Daily Object...here are some of... Sam's Sad Silicon Stories! |
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STRAIGHT
FROM THE TECHNICAL HELPDESK...
"Hi you're through to ol' Sam how can I help you?" A woman called me with a problem with her printer. I asked her if she was "running it under Windows." The woman responded, "No, my desk is next to the door. But that's a good point. The man sitting in the cubicle next to me is under a window, and his is working fine." |
Sam: "OK Bob, let's press the Control and Escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager." Bob: "I don't have a 'P'." Sam: "On your keyboard, Bob." Bob: "What do you mean?" Sam: "'P' on your keyboard, Bob." Bob: "I'm not going to do that!" |
A man attempting to set up his new printer called the tech support number, complaining about the error message: "Can't find the printer." On the phone, the man said he even held the printer up in front of the screen, but the computer still couldn't find it. |
Email from the boss: "CanYouFixTheSpaceBarOnMyKeyboard?" |
Caller: "I'd like a mouse mat, please Sam." Sam: "Certainly sir, we've got a large variety." Caller: "But will they be compatible with my computer?" |
Sam: "Would you right-click on the Open Desktop." Caller: "Ok Sam." Sam:"Did you get a pop-up menu?" Caller: "No." Sam:"Ok. Right click again. Do you see a pop-up menu?" Caller: "No." Sam:"Ok, sir. Can you tell me what you have done up until this point?" Caller: "Sure, you told me to write 'click' and I wrote 'click'." Sam:"Ok, did you type 'click' with the keyboard?" Caller: "I have done something dumb, right?" |
thanks to: |